Table of Contents
Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028 (USD Billion)
1.2.1. Customer Facing Technology Market, by Region, 2020-2028 (USD Billion)
1.2.2. Customer Facing Technology Market, by Component, 2020-2028 (USD Billion)
1.2.3. Customer Facing Technology Market, by Type, 2020-2028 (USD Billion)
1.2.4. Customer Facing Technology Market, by Enterprise Size, 2020-2028 (USD Billion)
1.2.5. Customer Facing Technology Market, by End-Use Industry, 2020-2028 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Customer Facing Technology Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Customer Facing Technology Market Dynamics
3.1. Customer Facing Technology Market Impact Analysis (2020-2028)
3.1.1. Market Drivers
3.1.1.1. Increase in demand of digital signage and mPOS
3.1.1.2. Rise in demand of mobile point for sale devices
3.1.1.3. Rising trends in company to offer interactive experience to their customers
3.1.2. Market Challenges
3.1.2.1. High risk of security and privacy
3.1.3. Market Opportunities
3.1.3.1. Growing implementation of customer-facing technology by major key players
Chapter 4. Global Customer Facing Technology Market Industry Analysis
4.1. Porter's 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter's 5 Force Model (2018-2028)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economical
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
4.5. Top investment opportunity
4.6. Top winning strategies
Chapter 5. Risk Assessment: COVID-19 Impact
5.1.1. Assessment of the overall impact of COVID-19 on the industry
5.1.2. Pre COVID-19 and post COVID-19 market scenario
Chapter 6. Global Customer Facing Technology Market, by Component
6.1. Market Snapshot
6.2. Global Customer Facing Technology Market by Component, Performance - Potential Analysis
6.3. Global Customer Facing Technology Market Estimates & Forecasts by Component 2018-2028 (USD Billion)
6.4. Customer Facing Technology Market, Sub Segment Analysis
6.4.1 Hardware/Devices
6.4.2 Software/Platform
6.4.3 Services
Chapter 7. Global Customer Facing Technology Market, by Type
7.1. Market Snapshot
7.2. Global Customer Facing Technology Market by Type, Performance - Potential Analysis
7.3. Global Customer Facing Technology Market Estimates & Forecasts by Type 2018-2028 (USD Billion)
7.4. Customer Facing Technology Market, Sub Segment Analysis
7.4.1 Digital Devices
7.4.2 Transactional Devices
7.4.3 Experiential Devices
Chapter 8. Global Customer Facing Technology Market, by Enterprise Size
8.1. Market Snapshot
8.2. Global Customer Facing Technology Market by Enterprise Size, Performance - Potential Analysis
8.3. Global Customer Facing Technology Market Estimates & Forecasts by Enterprise Size 2018-2028 (USD Billion)
8.4. Customer Facing Technology Market, Sub Segment Analysis
8.4.1 SMEs
8.4.2 Large Enterprises
Chapter 9. Global Customer Facing Technology Market, by End-Use Industry
9.1. Market Snapshot
9.2. Global Customer Facing Technology Market by End-Use Industry, Performance - Potential Analysis
9.3. Global Customer Facing Technology Market Estimates & Forecasts by End-Use Industry 2018-2028 (USD Billion)
9.4. Customer Facing Technology Market, Sub Segment Analysis
9.4.1 BFSI
9.4.2 Retail
9.4.3 Travel and Hospitality
9.4.4 Automotive
9.4.5 Healthcare
9.4.6 Others
Chapter 10. Global Customer Facing Technology Market, Regional Analysis
10.1. Customer Facing Technology Market, Regional Market Snapshot
10.2. North America Customer Facing Technology Market
10.2.1. U.S. Customer Facing Technology Market
10.2.1.1. Component breakdown estimates & forecasts, 2018-2028
10.2.1.2. Type breakdown estimates & forecasts, 2018-2028
10.2.1.3. Enterprise Size breakdown estimates & forecasts, 2018-2028
10.2.1.4. End-Use Industry breakdown estimates & forecasts, 2018-2028
10.2.2. Canada Customer Facing Technology Market
10.3. Europe Customer Facing Technology Market Snapshot
10.3.1. U.K. Customer Facing Technology Market
10.3.2. Germany Customer Facing Technology Market
10.3.3. France Customer Facing Technology Market
10.3.4. Spain Customer Facing Technology Market
10.3.5. Italy Customer Facing Technology Market
10.3.6. Rest of Europe Customer Facing Technology Market
10.4. Asia-Pacific Customer Facing Technology Market Snapshot
10.4.1. China Customer Facing Technology Market
10.4.2. India Customer Facing Technology Market
10.4.3. Japan Customer Facing Technology Market
10.4.4. Australia Customer Facing Technology Market
10.4.5. South Korea Customer Facing Technology Market
10.4.6. Rest of Asia Pacific Customer Facing Technology Market
10.5. Latin America Customer Facing Technology Market Snapshot
10.5.1. Brazil Customer Facing Technology Market
10.5.2. Mexico Customer Facing Technology Market
10.6. Rest of The World Customer Facing Technology Market
Chapter 11. Competitive Intelligence
11.1. Top Market Strategies
11.2. Company Profiles
11.2.1 SAMSUNG ELECTRONICS CO.LTD
11.2.1.1 Key information
11.2.1.2 Overview
11.2.1.3 Financial (subject to data availability)
11.2.1.4 Product summary
11.2.1.5 Recent developments
11.2.2 SONY CORPORATION
11.2.3 LGCORPORATION
11.2.4 NEC DISPLAY SOLUTIONS
11.2.5 CENTER FOR ADVANCING RETAIL & TECHNOLOGY (CART)
11.2.6 PANASONIC CORPORATION
11.2.7 FABCON INC.
11.2.8 FUJITSU GROIP
11.2.9 MOBILE DEMAND
11.2.10 L.C.
Chapter 12. Research Process
10.1 Research Process

10.1.1 Data Mining
10.1.2 Analysis
10.1.3 Market Estimation
10.1.4 Validation
10.1.5 Publishing
10.2 Research Attributes

10.3 Research Assumption